Terms & Conditions
Terms and Conditions
This policy governs your use of the Sweat Glen Rock Website and App (the “Website”). The Website is designed to allow users to make class/series purchases, register for classes, book bikes, buy merchandise, and communicate with Sweat Glen Rock, LLC. (“Sweat Glen Rock”).
General Statement on Privacy, Personal Data, and Communications
If you use the Website, you are responsible for maintaining the confidentiality of your account, password, and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account and password.
When you visit the Website or communicate with Sweat Glen Rock via email, you are communicating electronically. You consent to receive communications from Sweat Glen Rock electronically. Sweat Glen Rock will communicate with you by email or by posting notifications on the Website. You understand and agree that all agreements, notices, disclosures, and other communications that Sweat Glen Rock provides electronically satisfy any legal requirement that such communications be in writing.
User Provided Information
Sweat Glen Rock does not collect any personal information about individuals – such as names and postal codes, home addresses, and email addresses – except when such information is knowingly provided to Sweat Glen Rock. Personal information might be obtained from online transactions such as class/series purchases, retail purchases, and/or class registrations. Additionally, personal information may be transmitted as part of a form submission or in connection with other activities or services made available on the Website. Any personal identification information retrieved by Sweat Glen Rock must be voluntarily submitted by the user.
Sweat Glen Rock may use the information provided to contact you with important information, required notices, and marketing promotions.
Sweat Glen Rock makes every effort to ensure that all of the transactions that occur on the Website are secure. All credit card numbers and transactions are encrypted. We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors only who need to know that information in order to operate, develop or improve the Website. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
How We Use Information
The following are examples of how Sweat Glen Rock might use the personal information collected through the Website:
- If you purchase a Sweat Glen Rock series, sign up for a Sweat Glen Rock class, or purchase Sweat Glen Rock retail items, the required personal information (similar to that provided during a telephone or mail order purchase) will be used to complete your order.
- If you indicate that you are interested in receiving Sweat Glen Rock related news and information, you may receive emails to the email address you provided as part of the registration process.
For the non-personally identifiable information collected throughout the Website:
Aggregate data could be analyzed to describe the collective characteristics and behaviors of online visitors, and subsequently be used to further optimize the effectiveness of the website, the mobile application, and the overall Sweat Glen Rock experience.
You can help Sweat Glen Rock maintain the accuracy of your personal information by updating your account. Please update this information when you change your address, phone number, or email address. Sweat Glen Rock will never share telephone numbers, email addresses, or any personal data with third parties.
Sweat Glen Rock reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders, at its sole discretion.
Privacy of Minors
If you are under 18, you may register and use the Website only with the involvement of a parent or guardian. Sweat Glen Rock does not accept the online registration of minors; please do not attempt to register on the Website if you are under the age of 18. Registration of a minor (ages 12-17) must be completed in person at one of our studios with a parent or guardian. Minors (ages 12-17) who meet the minimum height requirement of 4”10 may sign up for classes online with written consent from a parent or guardian.
If Sweat Glen Rock discovers that personal information has been submitted by a minor without a signed form, Sweat Glen Rock reserves the right to delete such information. Sweat Glen Rock does not seek or share personal information from minors throughout the Website.
In order to make a reservation, you must first own a single class or a series (multiple classes). To buy an individual class or series online, you can either sign up here by using your email and creating a password, or if you are already registered, click login to buy a series and make your reservation
You should be aware that classes and series expire, and future prices are subject to change. We accept MasterCard, Visa, and American Express. Cash payments may only be made in a Sweat Glen Rock studio. You can reserve classes online up to 10 days in advance. Deadlines apply regardless of available functionality.
Your credit/debit card will be charged for your order when you submit your reservation. Sweat Glen Rock will not process reservation charges that use an incorrect, expired, or over-the-limit credit card. We will make our best efforts to contact you if this occurs. If you fail to pay any fees or charges when due, services or privileges may be suspended or terminated. You shall be responsible and liable for any fees, including attorneys' fees and collection costs, that Sweat Glen Rock may incur in its efforts to collect any unpaid balances from you.
In order to cancel a bike reserved in a Sweat Glen Rock class and return it to your account, you must unreserve 2 hours prior to the class start time. Once your bike is cancelled, the class will be returned to your account to be used at a future date; the class is not refunded. If you haven't cancelled your bike 2 hours before, your scheduled class will be charged to your series or for unlimited accounts, a $15 charge may apply if the class was on a wait list.
You can cancel your reservation in the following ways:
1) Log into your account and cancel the specific class.
2) Call the studio where you're booked to cancel the class for you during normal business hours.
Please note, in fairness to all our customers, BIKES WILL BE RELEASED 2 MINUTES BEFORE CLASS BEGINS.
FOR RIDERS RUNNING LATE: We ask that you call the studio to let us know you are on the way. The front desk will hold a reservation for up to 10 minutes after class begins though we cannot guarantee you will be given the bike you signed up for.
All class packages are priced based on the number of classes or the unlimited series you purchase at the time of booking. Only store credits will be issued should a package need to be changed or a different package purchased. Expiration dates may be extended upon request. Unlimited series are considered used and earned once the first class is booked in that series so no partial refunds will be given.
Waiver and Release
By signing up for and/or attending classes, events, activities, and other programs and using the premises, facilities and equipment (individually and/or collectively, the “Classes and Facilities”) of Sweat Glen Rock and its subsidiaries, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in indoor cycling and exercise equipment in association with the Classes and Facilities. You acknowledge that some of these risks cannot be eliminated regardless of the care taken to avoid injuries. You also acknowledge that the specific risks vary from one activity to another, but range from (1) minor injuries such as scratches, bruises, and sprains; (2) major injuries such as eye injury or loss of sight, joint or back injuries, heart attacks, and concussions; and (3) catastrophic injuries including paralysis and death. At all times, you shall comply with all stated and customary terms, posted safety signs, rules, and verbal instructions given to you by staff. If in the subjective opinion of the Sweat Glen Rock staff, you would be at physical risk participating in Sweat Glen Rock’s Classes, you understand and agree that you may be denied access to the Classes and Facilities until you furnish Sweat Glen Rock with an opinion letter from your medical doctor, at your sole cost and expense, specifically addressing Sweat Glen Rock’s concerns and stating that Sweat Glen Rock’s concerns are unfounded. In consideration of being allowed to participate in and access the Classes and Facilities, you hereby (1) agree to assume full responsibility for any and all injuries or damage which are sustained or aggravated by you in relation to the Classes and Facilities, (2) release, indemnify, and hold harmless Sweat Glen Rock, subsidiary affiliate entities, and each of their respective officers, directors, members, employees, representatives and agents, and each of their respective successors and assigns and all others, from any and all responsibility, claims, actions, suits, procedures, costs, expenses, damages, and liabilities to the fullest extent allowed by law arising out of or in any way related to participation in the Classes or use of the Facilities, and (3) represent that you (a) have no medical or physical condition that would prevent you from properly using any of Sweat Glen Rock’s Classes and Facilities, (b) do not have a physical or mental condition that would put you in any physical or medical danger, and (c) have not been instructed by a physician to not participate in physical exercise. You acknowledge that if you have any chronic disabilities or conditions, you are at risk in using Sweat Glen Rock’s Classes and Facilities, and should not be participating in any Classes.
Links/Third Party Websites
Sweat Glen Rock has not reviewed all the sites linked to the Website, and is not responsible for the content or any off-site pages or other linked sites. Although a third party website and/or app may contain the Sweat Glen Rock logo, please understand that it is independent from Sweat Glen Rock, and that Sweat Glen Rock has no control over the content of that website and/or app.
Going to third party or off-site websites from the Website is at your own risk. These links do not imply endorsement of, sponsorship of, or affiliation with Sweat Glen Rock.
Intellectual Property Rights
The trademarks and trade dress of Sweat Glen Rock are proprietary to Sweat Glen Rock and may not be used by you for any reasons other than as expressly permitted by these terms. All Website content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are property of, or duly licensed to, Sweat Glen Rock. You have the right to view, electronically copy, and print in hard copy portions of the Website for the sole purpose of making class reservations, purchases, or other personal use.
You acknowledge that Sweat Glen Rock remains the owner of all Website materials, and that you do not acquire any of those ownership rights by downloading, copying, or using any such material in accordance with these Terms and Conditions.
Warranty Disclaimer and Limitation of Liability
In no event will Sweat Glen Rock be liable for any direct, indirect, special, or other consequential damages resulting from your use of the Website, or on any other linked/third-party website, including without limitation, any lost profits, business interruption, loss of programs, or other data on your information handling systems or otherwise, including any claims waived by you previously in this agreement even if Sweat Glen Rock expressly advised of the possibility of such damage.
All information is provided by Sweat Glen Rock on an “as is” basis only. Sweat Glen Rock provides no representations and warranties, express or implied, including the implied warranties of fitness for a particular purpose, merchantability, and non-infringement.
Choice of Law
The Website and your use hereof, is governed by the laws of the State of New Jersey, without regard to New Jersey’s choice of law provisions. Any claim arising out of your use of this Website must be brought in New Jersey.
Occasional changes may be made to this document as new services and content are added to the Website to reflect changes in Sweat Glen Rock’s policies. The Terms and Conditions may be revised at any time by updating this posting. By using the Website, you agree to be bound by any such revisions. Users of the Website are encouraged to check this document periodically to stay informed of current privacy guidelines.
Acceptance of Terms
By using the Website or App, you signify your acceptance of the Terms and Conditions. If you do not agree to this, please refrain from using the Website. Your continued use of the Website following the posting of changes to these terms will indicate your acceptance of those changes.